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ActiveReports for .NET 3.0 Support
Started by capridata at 01-22-2010 5:26 PM. Topic has 2 replies.
  
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 01-22-2010, 5:26 PM
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capridata
Joined on 09-03-2003
Posts 18
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When users select my custom print button, the print dialog is shown, but the hourglass cursor doesn't go away, giving users the impression that they should wait for something to happen.
Actually, the hourglass is bogus.
They can just click the mouse button, which clears the hourglass and then click again to press the dialog's buttons.
This issue seems to have occurred a number of times and was discussed in this thread
http://www.datadynamics.com/forums/122699/ShowPost.aspx
The final poster in April 2009 was referred to a sample application, PrinterTest.zip, and the support tech noted that he had tested the issue in 5.2.1236.1 and not been able to reproduce the issue. He asked the poster to see the sample could be modified to reproduce the issue.
I have done that using 5.2.1236.2 and I can definitely reproduce the issue.
The difference is an MDI parent form. If a custom print button is on the MDI Parent, such as in a tool bar, the ActiveReports print dialog will incorrectly display an HourGlass or WaitCursor.
I have modified your own PrinterTest application by adding an MDI form to the application. I have then inserted code into the Printer button on the MDIParent form's toolbar. When the modified application is run and the printer icon is clicked, ActiveReport's printer dialog displays an hourglass wait cursor.
The code behind the Print button on the MDIParent form is:
Dim rpt As New NewActiveReport1
rpt.Run()
rpt.Document.Print(True, True)
My client's system uses Windows 7 as does mine. I do not see the same
issue on my Windows Vista laptop. I am not able to test on Windows XP
personally, but asked another user to do so and they DO see the issue
on XP. Perhaps the Vista machine is a special case, who knows. One
difference between the 3 systems is that the Vista laptop has no
physical printer, only a network printer share.
I hope that this enough information for you to reproduce this error.
Simon
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01-23-2010, 6:24 PM
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capridata
Joined on 09-03-2003
Posts 18
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Re: Hourglass when print dialog is shown
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Thought I'd try Build 5.3.1436 (SP3) just in case, but it has the same issue.
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01-25-2010, 2:03 AM
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AnkitN
Joined on 03-03-2009
Posts 767
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Re: Hourglass when print dialog is shown
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Hello,
Thank you for providing the sample. I was able to reproduce this issue. I have reopened the Case 112259 for further investigation on this issue. I have also attached your E-mail address to the list of affected users for this case. You will be notified when the issue gets fixed.
Regards,
Ankit Nigam
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GrapeCity » Product Support » ActiveReports f... » Hourglass when print dialog is shown
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