Data Dynamics Reports Support

Started by hgctc at 03-02-2009 9:45 AM. Topic has 20 replies.

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   03-02-2009, 9:45 AM
hgctc is not online. Last active: 11/16/2009 6:52:52 PM hgctc

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Export to Word w/ Columns
Do you know if this works? I have 2 columns on my report and when I export to word, and open it, the right column isn't visible and some extra little boxes appear. I'm not sure what is causing it - and thought maybe exporting to word with columns isn't supported.
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   03-02-2009, 9:54 AM
hgctc is not online. Last active: 11/16/2009 6:52:52 PM hgctc

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Re: Export to Word w/ Columns
OK - I figured out that if I removed the boxes, I can see that second column - but I still don't know what those extra boxes even are.
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   03-03-2009, 10:26 AM
Amit Pal is not online. Last active: 2/1/2010 9:46:12 AM Amit Pal

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DDStaff
Re: Export to Word w/ Columns

Attachment: WindowsApplication2.zip
Hello,

Which version of Data Dynamics Reports are you using?
I have tested this issue with the latest version and export to word is working perfectly at my end.
Please find attached a sample application along with this post. I would request you to please modify this sample accordingly and sent it back to us so that we can check this issue further at our end.

You may download the latest version of Data Dynamics Reports from here:
http://www.datadynamics.com/Products/DDRPT/Default.aspx#release

Regards,
Amit
Amit Pal
GrapeCity- DataDynamics
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   03-23-2009, 8:21 AM
Maike-Roxit is not online. Last active: 5/6/2009 4:09:16 PM Maike-Roxit

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Re: Export to Word w/ Columns

Attachment: Test report.rar

I seem to have the very same problem here. When i export the report to word, a lot of blind textboxes appear all over the document. Its not just removing them because the report has to be edited anyway. i added an example of a report which i've exported to word. Also the latest version of the reportfile itself.

Im using Data Dynamics 1.5.1052 so that shouldn't be the issue.Hope someone can help.

Kind regards,

Maike de Louw


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   03-25-2009, 5:43 AM
Amit Pal is not online. Last active: 2/1/2010 9:46:12 AM Amit Pal

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DDStaff
Re: Export to Word w/ Columns
Maike,

Can you please attach the master report file as well so that we can check this issue further at our end?

Regards,
Amit
Amit Pal
GrapeCity- DataDynamics
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   03-26-2009, 3:28 AM
Maike-Roxit is not online. Last active: 5/6/2009 4:09:16 PM Maike-Roxit

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Re: Export to Word w/ Columns

Attachment: Master_Portrait_noheader_publicatie.zip
On your request, also the master report..... :-)

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   03-26-2009, 3:49 AM
Amit Pal is not online. Last active: 2/1/2010 9:46:12 AM Amit Pal

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DDStaff
Re: Export to Word w/ Columns
Thanks for posting the files.

I have been able to replicate this issue with the latest public release (1.5.1052.0).
However, this issue is not getting replicated with the latest interim build available (1.6.1103.0).

I would request you to please download this build from our ftp server:

URL: https://grapecity.sharefile.com
Username: dduser@grapecity.us.com
Password: dduser
FileName: DDR 1.6.1103.0.zip

I would also like to tell you that the interim build has not gone through the typical Quality Assurance cycle that our public builds must pass prior to release. We highly recommend that developers avoid using these builds in production environments due to the possibility of unknown issues.

Regards,
Amit
Amit Pal
GrapeCity- DataDynamics
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   03-26-2009, 7:44 AM
Maike-Roxit is not online. Last active: 5/6/2009 4:09:16 PM Maike-Roxit

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Re: Export to Word w/ Columns

Attachment: test final.zip
I've installed the build you advised and made an export to word. At the moment i still have the same problem with textboxes which jump to the right and aren't in the right position. In PDF the report looks fine just as before. The empty textboxes issue is solved in the new build just as you said. Ive added the word export.

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   03-26-2009, 10:09 PM
Sergey is not online. Last active: 3/3/2010 9:56:56 PM Sergey

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DDStaff
Re: Export to Word w/ Columns
Hello,
I was able to reproduce the problem on my side, entered change request #128211 and started to work on this. Once the problem is fixed and the build to release is prepared, you will be notified about that.

Sergey Abakumoff
GrapeCity
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   04-02-2009, 12:45 PM
Amit Pal is not online. Last active: 2/1/2010 9:46:12 AM Amit Pal

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DDStaff
Re: Export to Word w/ Columns
Hello,

Case 128211 (Export to Word Re-Shift the item to an invalid position) has been fixed in the latest version (1.6.1132.0) of DataDynamics Reports.
You may download this build from our FTP Server:

URL: https://grapecity.sharefile.com
Username: dduser@grapecity.us.com
Password: dduser
Folder: Builds
FileName: 1.6.1132.0-release-deliverables.zip

Do let us know if you require further assistance/clarifications.

Best Regards,
Amit
Amit Pal
GrapeCity- DataDynamics
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   04-07-2009, 1:46 AM
Maike-Roxit is not online. Last active: 5/6/2009 4:09:16 PM Maike-Roxit

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Re: Export to Word w/ Columns

Attachment: test.zip
I installed the latest version again. Now i have problems with the blank tables again. The end of the rapport looks better. Ive send the testdoc with this reply. Its the same report as used in a few posts before this one.
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   04-07-2009, 10:22 PM
Sergey is not online. Last active: 3/3/2010 9:56:56 PM Sergey

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DDStaff
Re: Export to Word w/ Columns
We are working on the problem and will be back as soon as possible.

Sergey Abakumoff
GrapeCity
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   04-08-2009, 12:25 AM
Amit Pal is not online. Last active: 2/1/2010 9:46:12 AM Amit Pal

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DDStaff
Re: Export to Word w/ Columns
We have been able to replicate this issue and entered this as Case 128658. The development team has started to work on the case and we expect to have a build which contains fix by the end of next week.
I have also entered your email address to the list of affected users for this case.

Regards,
Amit
Amit Pal
GrapeCity- DataDynamics
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   04-08-2009, 1:08 AM
Maike-Roxit is not online. Last active: 5/6/2009 4:09:16 PM Maike-Roxit

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Re: Export to Word w/ Columns
Tnx, ill wait for your reply.

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   04-29-2009, 5:34 AM
Amit Pal is not online. Last active: 2/1/2010 9:46:12 AM Amit Pal

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DDStaff
Re: Export to Word w/ Columns
Maike,

Case 128658 has been resolved in the latest build of DataDynamics Reports.
You may download this build from here:
http://downloads.datadynamics.com/ddr_1612000.zip

Do let us know if you require further assistance/clarifications.

Regards,
Amit
Amit Pal
GrapeCity- DataDynamics
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