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DynamiCube Support
Started by via at 12-05-2007 12:19 AM. Topic has 7 replies.
  
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 12-05-2007, 12:19 AM
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via
Joined on 08-28-2004
Posts 653
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Data Dynamics announced new product lifetime policy.
Effective January 1, 2008, Data Dynamics will institute a new product lifetime policy. This policy will offer full product support for at least 3 years from the release of each major version (i.e. 1.0, 2.0 , 3.0). After that time, product sales will cease while support will be provided through email and the community forums for at least 1 year.
Is this related to DynamiCube? (new policy of new product or new policy of all products).
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12-05-2007, 11:20 AM
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IssamElbaytam [DD]
Joined on 06-18-2003
Posts 273
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The EOS currently applies only to the products mentioned in the announcement. When we decide to stop sales on any other product a similar announcement will be made and support will continue for at least a year beyond that date. In addition, I do not think it has been three year since the 3.0 release of DC. Fianally, the key words in the text are "at least"
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12-06-2007, 1:20 AM
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via
Joined on 08-28-2004
Posts 653
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First of all, I don't ask about EOS, I ask about new product lifetime policy.
Second - (DynamiCube 3.0) Build:3.0.0.1140 issued at 09-17-2004.
Fianally, the key words "at least" are the problem.
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12-06-2007, 2:10 AM
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IssamElbaytam [DD]
Joined on 06-18-2003
Posts 273
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Yes, the policy applies to all products.
The fact that DC3 is over 3 years (thanks for pointing that out) makes my point for the "at least" part. DC will continue to be sold and if and when we decide to stop selling it we will make the announcement here and will continue to support for one year beyond the date of that announcement.
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12-06-2007, 2:42 AM
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via
Joined on 08-28-2004
Posts 653
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You missed key words "at last" in next sentence:
"... will continue to support for "" one year beyond the date of that announcement."
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09-03-2008, 6:04 AM
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via
Joined on 08-28-2004
Posts 653
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Congratulation to Lucas.
Related topic with beautiful Scott's WebBlog:
http://www.datadynamics.com/forums/117264/ShowPost.aspx
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01-18-2009, 10:03 PM
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via
Joined on 08-28-2004
Posts 653
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Dear Andrey.
I am happy that
Case 24776 (CR#18198) "User would like the HeaderCaption exported to Excel/HTML" is fixed in your interim build.
I am sure it works beautiful.
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03-22-2011, 1:31 AM
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via
Joined on 08-28-2004
Posts 653
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Over one year after "End of Support" and over two years after "End of Sale".
And now Case 24776 (CR#18198) "User would like the HeaderCaption exported to Excel/HTML" is fixed in Hotfix Build 3.3.0.1224.
It works. But I like multiline text when vbCrLf has been included in HeaderCaption (like in PrintPreview).
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GrapeCity » Product Support » DynamiCube Supp... » End of Sale[:{]
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