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08-02-2007, 4:52 PM ctrina Joined on 08-28-2004 Green Bay Wisconsin Posts 56 RichText Box and HTML seem to be losing spaces I'm sending the following html into a richtext box, it is producing the output shown below. Please notice the lack of a space between from and notes. There was a space going in. I've tried this with other html formatting and it seems to do it regardless of the html formatting. IDEAS?? INPUT "<font>C<font>.</font>8<font>.</font>1 Speak from <strong><u>notes</u></strong></font>" OUTPUT C.8.1 Speak fromnotes    Report

08-03-2007, 11:48 AM ZachB Joined on 06-05-2007 Ohio Posts 1,593 Re: RichText Box and HTML seem to be losing spaces This is a known issue and it has been addressed in an internal build.  We are planning on releasing a hotfix in the next few weeks and this issue will be resolved in that hotfix.    Report

08-06-2007, 8:47 AM ctrina Joined on 08-28-2004 Green Bay Wisconsin Posts 56 Re: RichText Box and HTML seem to be losing spaces Thanks Zach, Do you have an anticipated date for this hot fix? Or, will there be some form of notification? This is the only item outstanding that is preventing me from installing a new release of my software, so the sooner the better.....I know everyone says the same thing...    Report

08-06-2007, 2:47 PM ZachB Joined on 06-05-2007 Ohio Posts 1,593 Re: RichText Box and HTML seem to be losing spaces We do not have an exact date for the hotfix, but we are hoping to release it inside the next couple weeks.  You can subscribe to the announcements thread to receive an email when the new hotfix is released.  The announcement thread can be found here: http://www.datadynamics.com/forums/54/ShowForum.aspx    Report

08-20-2007, 4:38 PM ctrina Joined on 08-28-2004 Green Bay Wisconsin Posts 56 Re: RichText Box and HTML seem to be losing spaces After installing hot fix 5.2.1.0516 this problem is still occuring.    Report

08-21-2007, 11:01 AM ZachB Joined on 06-05-2007 Ohio Posts 1,593 Re: RichText Box and HTML seem to be losing spaces After taking a look at the sample and looking through our system, I've found the proper CR which regards the strong tag not rendering properly.  The CR mentioned before was resolved in the latest hotfix, and corrected a similar issue, although it was a different one.  I apologize for the confusion.  The correct CR is #24585.  I have added your email address to the notify list of this CR, you will be emailed when this issue is resolved.  Again, I apologize for any confusion or inconvenience this may have caused.    Report

08-21-2007, 11:11 AM ctrina Joined on 08-28-2004 Green Bay Wisconsin Posts 56 Re: RichText Box and HTML seem to be losing spaces Zach, it is actually worse than that, most tags are not getting the proper spacing, not just the strong tag. Italics, underlining, strong, ... all do not work. Please look at the attached example, see the line "This is a on-goingprocess tomaximizeliteracypotentialof all students in the Little Chute Area School District." at the top? This is an example of what is happening. The message board will not allow my attachment to post, I will try to email it to you.    Report

08-21-2007, 4:16 PM ZachB Joined on 06-05-2007 Ohio Posts 1,593 Re: RichText Box and HTML seem to be losing spaces Thank you for the PDF sample.  I've taken a look at the line you are talking about, however I have only been able to recreate the spacing problem with the strong tag.  Could you please provide the actual HTML code you are using to create these issues? Also, please try zipping your HTML or PDF documents before attaching them to a forum post. Thanks    Report

08-22-2007, 7:49 AM ctrina Joined on 08-28-2004 Green Bay Wisconsin Posts 56 Re: RichText Box and HTML seem to be losing spaces Attachment: Example.zip Here are the files. There is a text file called input html which, shockingly enough has the input html, and the report that was created as a result of it. This html is created by the end user using the telric radEdit control. I did notice that the space that is missing is inside of the html tags in each case, possibly that is the key to the issue...    Report

08-22-2007, 1:40 PM ZachB Joined on 06-05-2007 Ohio Posts 1,593 Re: RichText Box and HTML seem to be losing spaces Thanks very much for the sample code.  I've created a new CR for the <em> and <u> tags losing spaces.  I've added your email address to this CR as well.  You will be notified when the issue is corrected.    Report

10-25-2007, 10:10 PM zaggle Joined on 09-12-2007 Posts 40 Re: RichText Box and HTML seem to be losing spaces Hi I've downloaded the latest build .615 and it still has a problem outputting spaces ???? Thanks    Report

10-26-2007, 10:26 AM ZachB Joined on 06-05-2007 Ohio Posts 1,593 Re: RichText Box and HTML seem to be losing spaces This issue has not yet been addressed by our development team.  I have added you to the notify list of Case 21309 and 21562.  You will receive an email when these issues have been addressed.    Report

03-18-2009, 6:52 AM RichNeville Joined on 03-18-2009 Posts 8 Re: RichText Box and HTML seem to be losing spaces Hi Has there been any movement on this issue? I've spotted some recent mention here - I've been trying out the evaluation release and hit this issue - with that version it seems that pretty much any tag between words (in html inserted into a RichTextBox) causes the space between those words to get removed in the PDF. Not ideal! A shame, as otherwise the product ticks a lot of boxes for us. Has this behaviour improved at all in the last 18 months' releases, and/or is a fix imminent?    Report

03-18-2009, 6:55 AM ctrina Joined on 08-28-2004 Green Bay Wisconsin Posts 56 Re: RichText Box and HTML seem to be losing spaces It has gotten better, but is still not perfect. I run all of my html code through a parser prior to printing to make the required spacing adjustments and font tag adjustments It does still need to be made better    Report

03-18-2009, 10:52 AM RichNeville Joined on 03-18-2009 Posts 8 Re: RichText Box and HTML seem to be losing spaces Thanks ctrina :) Any further info on this issue and its present status from the folks at Data Dynamics would be welcome.    Report

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