Forums

Forums are a great place to get other developers' opinions, views and ideas. Developers can expect to find the Data Dynamics staff posting comments and helpful information in the forums as well.

The KnowledgeBase

"I've stayed with Data Dynamics components all these years because of their great support."

Daniel Reber, Lead Product Architect for Precision.BI

The Data Dynamics Knowledge Base contains hundreds of helpful articles on all Data Dynamics products. Visit the Knowledge Base to search for answers to any questions and browse for extra samples not included in the product installs.

E-mail Support

Can't find your answer in the Forums or Knowledge Base? Need to report a bug? Send our support staff an e-mail and they will help address your issue as soon as possible. Report your problem here.

Here is the list of support email addresses for e-mail support. When writing to this address, please include the build of the product you are using, the environment you are using and a detailed description of the problem, with a running sample to reproduce the issue if possible. This will help speed up the support process to get you your answers faster.

Phone Support

Our friendly support staff is also available by telephone:

For all products, support hours are from 9:00 AM to 5:00 PM Eastern Standard Time, Monday - Friday at (425) 880-2601 (primary) or (425) 947-1548.
For sales questions, please contact our sales department at (425) 285-2354.