ActiveReports - Support
Online Support Forum
Forums are a great place to get other developers' opinions, views and ideas. Developers can expect to find the GrapeCity staff posting comments and helpful information in the forums as well.
Email Support
If you can't find your answer on the support forum, feel free to email us with your questions or comments by visiting our online Support Request page.
For customers who have purchased Annual Maintenance, our friendly support staff is also available by telephone at +1 (919) 460-1887. The support hours are from 9:00 AM to 5:00 PM Eastern Standard Time, Monday - Friday.
Knowledge Base
The ActiveReports Knowledge Base contains hundreds of helpful articles on all products. Visit the ActiveReports Knowledge Base to search for answers to any questions and browse for extra samples not included in the product installs.
Frequently Asked Questions (FAQ)
The ActiveReports FAQ is a great resource for commonly asked questions and troubleshooting help.
Documentation
The ActiveReports product contains extensive documentation available in several forms. First, there is compiled online help that integrates with Microsoft Visual Studio (HxS file and collections files) and is available from the table of contents inside Visual Studio once the product is installed. Second, there is compiled online help that runs stand-alone (CHM file). Third, there is a printable version of the product documentation in PDF files. All these are available in the Docs folder wherever you install the product.
You can also view them here online in web viewable HTML. This version of the product documentation is updated more frequently than product releases, so refer here for the latest documentation. We are always looking for ways to improve the documentation. If you have any suggestions, please send them to us at info@grapecity.us.com .
Select the product below to view its documentation.
ActiveReports 6 Product Documentation (Download PDF)
ActiveReports 3 Product Documentation (Download PDF)